If you’re looking for a part-time job that allows you to work in a professional, quiet environment while ensuring high-quality service delivery, then the Test Center Administrator/Invigilator position at Pearson Professional Centers might be the perfect fit for you. This 6-month contract role provides flexibility and the opportunity to contribute to an essential part of the educational and testing process. In this article, we’ll dive into the job details, responsibilities, qualifications, and benefits of this part-time position, giving you everything you need to decide if this is the right opportunity for you.
Overview of the Role
The Test Center Administrator/Invigilator is a critical role responsible for managing and overseeing the smooth operation of the testing process at assigned test centers. As an invigilator, you will ensure that candidates follow all prescribed rules and procedures during their exams. This includes verifying candidates’ identities, troubleshooting technical issues, and maintaining a clean and quiet environment for testing. The position requires on-site presence, making it unsuitable for remote work, but offering the flexibility of a part-time schedule.
The job is designed for individuals who can commit to 6 months of part-time work, offering approximately 20 hours per week. However, candidates should be open to working additional hours if needed, with shifts available throughout the week, including weekends. The working hours typically range between 7:00 am and 11:00 pm, depending on the schedule.
Key Responsibilities
As a Test Center Administrator/Invigilator, your responsibilities will include:
- Managing the Testing Process:
- Checking in candidates and verifying their identification before the exam.
- Explaining the exam process clearly to candidates to ensure they understand all necessary steps.
- Monitoring candidates during the test, ensuring a quiet and focused environment.
- Following strict procedures and guidelines set by the company to ensure smooth and secure exam operations.
- Troubleshooting Technical Issues:
- Addressing any technical difficulties that candidates may experience during the exam.
- Collaborating with internal teams to resolve issues promptly and ensure the exam can continue without disruptions.
- Maintaining Cleanliness and Hygiene:
- Completing light housekeeping duties such as sanitizing equipment like keyboards and ensuring the testing area remains clean and organized after each session.
- Vacuuming floors or wiping down surfaces as needed between testing sessions.
- Ensuring Compliance:
- Adhering to all policies and procedures, using careful judgment to ensure compliance at all times.
- Assisting in maintaining the integrity and security of the testing environment.
Skills and Qualifications
To succeed in this role, candidates should possess certain skills and qualifications:
- Customer Service Experience:
- A minimum of 6 months of customer service experience is required. This ensures that candidates are comfortable interacting with others, managing inquiries, and ensuring candidates have a positive experience.
- Experience in Testing Environments (Preferred):
- While not mandatory, experience in a testing or educational environment is highly preferred. Familiarity with exam processes or previous invigilation work would be beneficial.
- Technical Proficiency:
- Basic proficiency with Microsoft Office and Windows applications is essential for handling administrative tasks, troubleshooting, and reporting issues effectively.
- Teamwork and Flexibility:
- The role requires teamwork and the ability to collaborate with colleagues and internal departments. Flexibility in scheduling is also necessary, as shifts may vary, and availability is required for weekend work.
- Comfortable Work Environment:
- You should be comfortable working in a quiet, controlled environment, ensuring that candidates can concentrate during their exams without disturbances.
Compensation and Benefits
The position offers competitive pay at INR 250 per hour, with an additional INR 200 daily allowance for each working day. This pay structure ensures that your efforts are rewarded fairly while providing financial support for part-time work. The job is a great opportunity for individuals who need flexibility, as it offers part-time hours with the potential for additional work if required.
In addition to financial compensation, Pearson provides a fulfilling work experience in a dynamic and diverse environment. Pearson is an Equal Opportunity Employer, committed to inclusivity and diversity, making it an ideal place for candidates from all backgrounds to thrive.
Why Choose This Role?
- Work Flexibility:
- As a part-time role, this position offers flexible working hours, allowing you to work around your personal schedule. You’ll have shifts available throughout the week, including weekends, providing great flexibility if you’re looking for work that can fit into your lifestyle.
- Gain Valuable Experience:
- The position allows you to gain experience in an educational and testing environment. If you’re interested in working in education, administration, or customer service, this role provides an excellent opportunity to develop transferable skills.
- Contribute to Education:
- Pearson is a leader in educational services, and by joining their team, you’ll play a direct role in helping candidates succeed in their exams. Your efforts as an invigilator contribute to maintaining the integrity of the testing process and ensuring that candidates have the best possible experience.
- Inclusive Workplace:
- Pearson fosters a workplace culture that values diversity and inclusivity. They are committed to creating an environment where everyone feels welcomed, respected, and supported. If you value a diverse and dynamic team, Pearson offers a great opportunity to contribute to this vision.